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array element type mismatch

FormerMember
FormerMember

Receiving the following error:

Data Collection Issue : java.lang.IllegalArgumentException: array element type mismatch

It used to work fine.

What should I be looking at to fix this issue

 

Thanks

Marc

 

Overall Status Data Collection Issue : java.lang.IllegalArgumentException: array element type mismatch
Last Collect: 2.7 wks
Total ESX Hosts: 7(7 are being monitored)
Virtual Machines
(Running/Total)
: 150/170 (88%)
  • Try a re-discovery:

    Unassign all of the virtualization components in Storage Manager:

    Go to Settings > Virtualization (Assign ESX hosts), select all clusters and unassign the agent(s) from them.  Click the ESX tab and assign ALL ESX hosts to an agent.  In your resources list (Settings > All Resources), filter by ESX host (VMware ESX) and delete every single one of them.  This will force STM to retrieve a new hosts list from Vmware.

    Locate the Virtual Center(s) in the resource list (Settings > All Resources), click the edit button, choose "Select a Poller for this device" from the Poller drop down, and save.

    Purge the Virtualization module:

    Go on to the server that hosts the agent monitoring the Virtual Center.  Stop the STM agent process in the services menu (run >services.msc) Navigate to \Storage Manager Agent\systemic\mod.sys.virtual.Virtual_1.0\, and delete the data directory. Start the agent process back up.  You will need to do this for every agent you have monitoring the Clusters/ESX hosts

    Assign the agent(s) back to the Virtual Center:

    In the STM GUI, find the virtual center in the resources list, assign the Poller back to it (edit window) and let it collect.  Wait 15-20 minutes and assign the Clusters / ESX hosts back (Settings > Virtualization (Assign ESX hosts).

    Give it a couple of hours to collect.

    If, after performing the steps above, you are still not seeing data please submit a support ticket at www.solarwinds.com/support/ticket/

    Thanks