UDT determines status of a port based on the polling job. By default, we poll every 30 minutes. You can modify the polling rate for each node or globally.
mavturner, thank you for your answer. I was wondering if you could answer how I get the port status update in UDT within a minute when I shutdown or enable a port without SNMP Trap.
Can we get SolarWinds developing team comment on this?
If you are looking for some ability of feature the product does not have today, Mav is the right guy for that.
BR - Andy
This doesn't really make sense based on how the product works (unless you changed the default polling intervals).
I've asked someone from the dev team to chime in on this thread so we can get the right information to see what's going on in your environment.
If you own the product, then feel free to open a ticket with support.
mavturner is right, UDT doesn't processes any traps or other real time notifications from device yet. Data is updated only on the base of regular polling. So behavior you observe most probably is just a coincidence.
Ok now is the time for the most usefull feature request for the User Device Tracker since there are lots of audiences and mav is here.
30 minutes is too long for us. Also I don't think it is necessary to poll the switch for every 30 minutes. Please make UDT aware of dynamic user tracking just like in the Cisco UTU 2. The switch will send snmp trap only an update(port on/off) on the switch.
We have Cisco UTU 2 it works great (only for Cisco Switches). UDT is multivendor. We prefer UDT if it supports Dynamic User Tracking at least in Cisco and Juniper switches. Or at lease make it optional for customers like us.
Here is an example configuration on the switch side.
snmp trap mac-notification change added
snmp trap mac-notification change removed
snmp-server enable traps mac-notification change
snmp-server host xx.xxx.xx.xxx version 2c COMMUNITY udp-port 1431 mac-notification
mac address-table notification change interval 60
mac address-table notification change history-size 50
mac address-table notification change
#sh mac address-table notification change
MAC Notification Feature is Enabled on the switch
Interval between Notification Traps : 60 secs
Number of MAC Addresses Added : 21509
Number of MAC Addresses Removed : 21484
Number of Notifications sent to NMS : 11632
Maximum Number of entries configured in History Table : 50
Current History Table Length : 50
MAC Notification Traps are Enabled
Second Feature Request is a search band which sits on the task bar again just like in the Cisco UTU 2. It improves the usability since users do not wish to enter the web console for a search. It is also faster.