Murphy's law dictates that if we say "You won't have any issues", you will. Anything can happen. On the other hand, the upgrade from ipMonitor 10 to 10.5 has no conversions of any kind, therefore, there is no reason to run into any issues.
As with any software upgrade, I recommend backing up your installation beforehand. The easiest way to do this is to stop the ipMonitorSrv service and backup the \ipmonitor\ directory. This will backup your configurations and your statistics.
Once this is done, simply run the ipMonitor 10.5 installer and it will automatically upgrade your current installation.
Sincerely,
Chris Foley | Support Specialist SolarWinds | IT Management, Inspired By You Support:866.530.8040 || Fax:512.857.0125
I tried the upgrade yesterday with the basic process of:
Take snapshot of VM for easy recovery
Stop services
Copy the ipMonitor folder for backup
Run 10.5 installer
The installation went without errors, so I started testing.
When I went to the URL to sign in I got an error because the port number had changed. I adjusted that in the configuration manager, signed in, and everything was looking good.
Then I tried logging in from a remote system and couldn't get the webpage to respond. After a bit of mostly random poking I hit the edge of my short maintenance window and rolled back using the snapshot.
I am going to try again today and when I hit the same problem I expect to call support. I'm assuming it's going to fail and I'm going to be grumpy, which I don't really like.
After the installation is complete, it will run through the ipMonitor First Time wizard where it asks you to specify the IP and Port to listen on and any accounts you may want to add. Pay attention to these settings if you normally use custom ones.
If needed, call us. We'll be more than happy to get you up and running as quick as we can.
Sincerely,
Chris Foley | Support Specialist SolarWinds | IT Management, Inspired By You Support:866.530.8040 || Fax:512.857.0125
