7 Replies Latest reply on Nov 7, 2011 5:52 PM by drauc

    Upgrade 10.0.1 to 10.5

    chaldz

      Has anyone successfully upgraded from 10.0.1 to 10.5?  I have 2500 monitors and would rather not have any issues.

        • Re: Upgrade 10.0.1 to 10.5
          jgervin

          You shouldn't have any issues. Are you under maintenance?

            • Re: Upgrade 10.0.1 to 10.5
              drauc

              Personally I get a little worried every time someone uses "shouldn't" in an answer to an upgrade question...

              I've looked for an upgrade guide for going from 10.x to 10.5, and I don't seem to see one. Is there such a thing?

                • Re: Upgrade 10.0.1 to 10.5
                  Fodome

                  drauc,

                  Murphy's law dictates that if we say "You won't have any issues", you will.  Anything can happen.  On the other hand, the upgrade from ipMonitor 10 to 10.5 has no conversions of any kind, therefore, there is no reason to run into any issues. 

                  As with any software upgrade, I recommend backing up your installation beforehand.  The easiest way to do this is to stop the ipMonitorSrv service and backup the \ipmonitor\ directory.  This will backup your configurations and your statistics.

                  Once this is done, simply run the ipMonitor 10.5 installer and it will automatically upgrade your current installation.

                  Sincerely,

                  Chris Foley | Support Specialist
                  SolarWinds | IT Management, Inspired By You
                  Support:866.530.8040 || Fax:512.857.0125

                    • Re: Upgrade 10.0.1 to 10.5
                      drauc

                      Fodome,

                      I tried the upgrade yesterday with the basic process of:

                      1. Take snapshot of VM for easy recovery
                      2. Stop services
                      3. Copy the ipMonitor folder for backup
                      4. Run 10.5 installer

                      The installation went without errors, so I started testing.

                      When I went to the URL to sign in I got an error because the port number had changed. I adjusted that in the configuration manager, signed in, and everything was looking good.

                      Then I tried logging in from a remote system and couldn't get the webpage to respond. After a bit of mostly random poking I hit the edge of my short maintenance window and rolled back using the snapshot.

                      I am going to try again today and when I hit the same problem I expect to call support. I'm assuming it's going to fail and I'm going to be grumpy, which I don't really like.

                      Keep your fingers crossed,

                      drauc

                        • Re: Upgrade 10.0.1 to 10.5
                          Fodome

                          Drauc,

                          After the installation is complete, it will run through the ipMonitor First Time wizard where it asks you to specify the IP and Port to listen on and any accounts you may want to add.  Pay attention to these settings if you normally use custom ones.

                          If needed, call us.  We'll be more than happy to get you up and running as quick as we can.

                          Sincerely,

                          Chris Foley | Support Specialist
                          SolarWinds | IT Management, Inspired By You
                          Support:866.530.8040 || Fax:512.857.0125

                          • Re: Upgrade 10.0.1 to 10.5
                            drauc

                            Ok, time for me to eat a few bites of crow.

                            The only piece that was a problem was that the web service moved from http to https. As soon as I figured that small point out everything was rosy.

                            So I can report that, with that one minor point for my environment, the upgrade really was as easy as advertised.

                             

                            Drauc

                      • Re: Upgrade 10.0.1 to 10.5
                        chaldz

                        I am under maintenance.  I haven't attempted this yet.  Really wanted to hear from someone else who successfully completed this migration.