8 Replies Latest reply on Sep 1, 2012 12:16 AM by Steve Welsh

    Getting "Failed to determine hostname - no CR or LF" when trying to backup the configuration of a Brocade MLX

    brandon.austin

      It looks like when I'm trying to perform this backup, Kiwi is reporting a successful log in, but then failing when it tries to check the hostname.

       

      2011-10-06 14:09:47 3-Info 0 CatTools Performing activity - Run Now
      2011-10-06 14:09:47 3-Info 0 CatTools Loading activity: Device.Backup.Running Config. Schd: 0
      2011-10-06 14:09:48 4-Debug 0 CatTools Marshaller - Running script. Device: @PRV02-RT02
      2011-10-06 14:09:50 4-Debug 1 @PRV02-RT02 SSH Fingerprint: xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx
      2011-10-06 14:09:50 4-Debug 1 @PRV02-RT02 Connected to **.**.**.**
      2011-10-06 14:09:50 4-Debug 1 @PRV02-RT02 Login FoundrySwitch: @PRV02-RT02
      2011-10-06 14:09:50 4-Debug 1 @PRV02-RT02 Waiting for command prompt
      2011-10-06 14:09:50 4-Debug 1 @PRV02-RT02 Login to @PRV02-RT02 was successful
      2011-10-06 14:09:50 1-Error 1 @PRV02-RT02 Failed to determine hostname - no CR or LF
      2011-10-06 14:09:51 3-Info 0 CatTools Stopping Activity.
      2011-10-06 14:09:51 3-Info 0 CatTools All threads have finished. Now processing results...
      2011-10-06 14:09:51 3-Info 0 CatTools No devices have changed. Not sending report via e-mail
      2011-10-06 14:09:51 3-Info 0 CatTools Run Now activity has completed

      Monitoring the log in via debug, it looks like Kiwi is logging out before it completes the log in.

       

      Any help would be appreciated.