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Kiwi CatTools

Forum client Wrong Version for Database

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client Wrong Version for Database

jijjhn over 12 years ago

Hello ,

Previously i was using the kiwi cat tools version 3.6 and i reverted back to older version 3.3.14 due to license issue with it , i have just re installed the older version

on the top of the existing latest version for getting all my configurations back . i got the configurations/settings back when run the Activities i get the error " Client wrong version for database"

How can I fix this ? or how can backup settings and import my configuration if i uninstall the Kiwi cat tools ?

any help would highly appreciated.

Thanks,

0 Bronx over 12 years ago
I have two articles here that may provide some insight:
http://knowledgebase.solarwinds.com/kb/questions/71/Move+CatTools+to+another+computer
http://knowledgebase.solarwinds.com/kb/questions/2640/Reverting+from+Cat+Tools+Professional+to+the+Free+Edition.
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0 Spartacus over 12 years ago

jijjhn
There have been database schema changes since 3.3.14. You will need to restore a backed up version of your database (i.e. a version from 3.3.14) in order to get back up and running again.
Check the \KDB Backups\ folder to find a database backup from around the time that you did the upgrade, then simply stop the CatTools UI and service, then overwrite the current .kdb (normally called KiwiCatTools.kdb found in the main CatTools install folder - unless you've created one elsewhere).
Regards,

Steve
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