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No custom poller available in report writer fields

Hey guys,

 

I have spent alot of time on these forums researching how to report on a custom poller that I am running on my cisco devices.

(i.e. Get the serials) , I then want to use report writer to compile this so we can reconcile our devices to our support agreements.

However I dont have the custom menus that I see in various screenshots posted by other users.

Am I doing something wrong ? , do we not have a module required to do this ?

 

Cheers

 

Bobby