5 Replies Latest reply on Jul 8, 2011 3:01 PM by MarieB

    Alert When Custom Poller stops polling / data is old


      We've just experienced a situation where our APC customer pollers stopped polling the UPSs.  They stopped at random dates / times on multiple units.  Other APCs continued to poll normally.  Restarting the Orion server restored the polling.  We unfortunately had to discover this the hard way, after a power outage went unnoticed by us until it was to late.

      So besides opening a ticket with SW, has anyone in the community found a way to alert when a custom poller fails to poll a device?  Or alert when custom poller data is old (say over 30 minutes)?  At least then we would know Orion has failed us again :(