6 Replies Latest reply on Jun 30, 2011 4:22 AM by vccy118

    How come the chart of NPM and NTA are different

    vccy118

      Hi, my client wanted to find what caused a spike in an interface in NPM, which is shown below:

      The spike was over 800Mbps and happened around 10.15am to 10.30am and my client wanted to know which user is the culprit. So we checked NTA to see why it happened.

      But in NTA:

      It shows no spike between 10.15am to 10.30am. And also, the speed is only a few Kbps. I try to show 100 receivers but it made no difference.

       

      What is happening here? How can I answer my client's question? And yes, I am sure the 2 photos above are from the same time frame and same interface.

       

      Thank you.