OS watchers alert in Solarwinds

Can you provide a screenshot or what you're seeing and additional details? I'm afraid I'm not sure exactly what you are referring to by "OS watchers".

We can help yes, explain better what you need.

Hi,

OS watchers in the sense im referring to the alerts we get from the linux servers if its OS watchers service goes down. We have been receiving flap alerts from for this service. When the service goes down we do not receive any alerts but when the service is fine we receive an alert stating the service is down.

Kindly find the screenshot of one such server where we have received OS watchers service Down but when we checked with the support team its UP and running fine. Its been very difficult to make sure whether the service is running fine or its really down. Kindly guide me to resolve this issue.

It looks like this is a custom SNMP process monitor unique to your environment. Either this process really isn't running, SNMP isn't working properly on this host, or you may be experiencing the issue described in the KB article below. If this does not resolve your issue I suggest opening a case with support so we can troubleshoot the issue further.

• SolarWinds Knowledge Base :: Problems in SAM with SNMP Process Monitors failing

Hi,

Thanks for your help and guidance. There are few other problems also with the linux servers like SNMP polling also. We are getting flap alerts for SNMP down but the services are UP and running fine. Could you help me out with that too?

After following the steps outlined in the KB article above does the issue persist? It's my belief that the KB article above should resolve that issue as well.

Hi,

I have suggested this to our support team with solarwinds, and still waiting for an update from them. Hopefully will be getting an update from them by today.