6 Replies Latest reply on Jun 3, 2011 2:57 AM by joopv

    Report.ARP table activity fails on Cisco 1841 routers

    joopv

      Kiwi Cattools 3.4.0 enterprise edition

      Activity type : Report.ARP table

      Works fine on our Cisco 876 routers, but fails on 1841 routers.

      Message: Client script error: Type mismatch: 'UBound' on line: 2130

        • Re: Report.ARP table activity fails on Cisco 1841 routers
          Steve Welsh

          Hi joopv,

          It looks like the issue is occurring during the VRF table parsing.  Can you raise a support ticket please.  We will need to get the CatTools diagnositcs and also a PuTTY capture of the command 'show ip vrf' from a couple of your 1841 routers.

          Thanks,

          Steve

            • Re: Report.ARP table activity fails on Cisco 1841 routers
              joopv

              Hi Steve,

              I found that our software maintenance contract for Cattools EE is expired, so i guess i'll have to work on that first with Solarwinds and our management.  In the mean time i'll also give some device output here.

              System image file is "flash:c1841-advipservicesk9-mz.124-15.T7.bin"

              router-name#sh ip vrf
                Name                             Default RD          Interfaces
                VRF-NAME                       962:1               Tu2962
                                                                     Tu3962
                                                                     Fa0/1
              router-name#

                • Re: Report.ARP table activity fails on Cisco 1841 routers
                  Steve Welsh

                  The output looks OK from the capture provided.

                  Are you seeing the following 'debug' lines in the Info Log?

                  • Checking Cisco Router for vrf table information
                  • [No. of VRFs] vrfs found on Cisco Router. Collecting ARP data for vrfs
                  • Collecting Cisco Router vrf table information
                  • Waiting for an echo of  show ip arp vrf [VRF-NAME] command
                  • Parsing VRF [VRF-NAME] ARP table results
                  If so, can you provide a capture of the  'show ip arp vrf VRF-NAME' command  (substituting 'VRF-NAME' with the valid vrf name if necessary).  Please provide as a .txt file attachment as the alignment gets a little jumbled when pasted into the thwack posting directly.
                  Thanks,
                  Steve

                    • Re: Report.ARP table activity fails on Cisco 1841 routers
                      joopv

                      Hi Steve,

                      Thanks again for your quick reply.  I added a notepad document, or at least i think i did just that.

                      Just to be sure i also paste it here:

                      2011-05-31 12:56:48 3-Info 0 Kiwi CatTools Service Performing activity - Run Now
                      2011-05-31 12:56:48 3-Info 0 Kiwi CatTools Service Loading activity: Show arp table MobKits. Schd: 187
                      2011-05-31 12:56:48 4-Debug 0 Kiwi CatTools Service Marshaller - Running script. Device: ROUTERNAME
                      2011-05-31 12:56:49 4-Debug 1 ROUTERNAME Connected to 10.159.239.118
                      2011-05-31 12:56:49 4-Debug 1 ROUTERNAME Login CiscoRouter: ROUTERNAME
                      2011-05-31 12:56:54 4-Debug 1 ROUTERNAME Login to ROUTERNAME was successful
                      2011-05-31 12:56:55 4-Debug 1 ROUTERNAME DeviceHostnameID: ROUTERNAME
                      2011-05-31 12:56:55 4-Debug 1 ROUTERNAME Waiting for an echo of enable command
                      2011-05-31 12:56:55 4-Debug 1 ROUTERNAME Waiting for enter enable password prompt
                      2011-05-31 12:56:56 4-Debug 1 ROUTERNAME Sending enable password
                      2011-05-31 12:56:57 4-Debug 1 ROUTERNAME Waiting for an echo of term no mon command
                      2011-05-31 12:56:59 4-Debug 1 ROUTERNAME Waiting for an echo of term len 0 command
                      2011-05-31 12:57:00 4-Debug 1 ROUTERNAME Waiting for an echo of show arp command
                      2011-05-31 12:57:01 4-Debug 1 ROUTERNAME Parsing CiscoRouter ARP table results
                      2011-05-31 12:57:01 2-Warning 1 ROUTERNAME Unable to find title line in router ARP table
                      2011-05-31 12:57:01 4-Debug 1 ROUTERNAME Checking Cisco Router for vrf table information
                      2011-05-31 12:57:01 4-Debug 1 ROUTERNAME Waiting for an echo of show ip vrf command
                      2011-05-31 12:57:03 4-Debug 1 ROUTERNAME 1 vrfs found on Cisco Router. Collecting ARP data for vrfs
                      2011-05-31 12:57:03 4-Debug 1 ROUTERNAME Collecting Cisco Router vrf table information
                      2011-05-31 12:57:03 4-Debug 1 ROUTERNAME Waiting for an echo of show ip arp vrf VRF-NAME command
                      2011-05-31 12:57:05 4-Debug 1 ROUTERNAME Parsing VRF VRF-NAME ARP table results
                      2011-05-31 12:57:05 1-Error 1 ROUTERNAME Client script error: Type mismatch: 'UBound' on line: 2130
                      2011-05-31 12:57:05 3-Info 0 Kiwi CatTools Service All threads have finished. Now processing results...
                      2011-05-31 12:57:05 4-Debug 0 Kiwi CatTools Service Loading master table: C:\Program Files\CatTools2\Reports\Master ARP table.txt
                      2011-05-31 12:57:05 4-Debug 0 Kiwi CatTools Service Found 551 entries in master table
                      2011-05-31 12:57:05 4-Debug 0 Kiwi CatTools Service Reading filename: ReportARPTable-4D4F424B4954343138.txt
                      2011-05-31 12:57:06 4-Debug 0 Kiwi CatTools Service Writing sortable HTML report to: C:\Program Files\CatTools2\Reports\Master ARP table.htm
                      2011-05-31 12:57:07 4-Debug 0 Kiwi CatTools Service Report e-mail to: <email address> has been queued
                      2011-05-31 12:57:07 4-Debug 0 Kiwi CatTools Service Error notification e-mail has been sent to: <email address>
                      2011-05-31 12:57:07 3-Info 0 Kiwi CatTools Service Run Now activity has completed


                      ROUTERNAME>ena
                      Password:
                      ROUTERNAME#show arp

                      ROUTERNAME#show ip vrf
                        Name                             Default RD          Interfaces
                        VRF-NAME                       957:1               Tu2957
                                                                             Tu3957
                                                                             Fa0/1
                      ROUTERNAME# show ip arp vrf VRF-NAME
                      Protocol  Address          Age (min)  Hardware Addr   Type   Interface
                      Internet  10.58.146.1             -   b4a4.e3bd.27a5  ARPA   FastEthernet0/1
                      Internet  10.58.146.10            0   0019.dba7.91bf  ARPA   FastEthernet0/1
                      Internet  10.58.146.20            0   0008.190d.6d80  ARPA   FastEthernet0/1
                      Internet  10.58.146.30          148   001e.0b08.fdb9  ARPA   FastEthernet0/1
                      ROUTERNAME#