5 Replies Latest reply on Apr 19, 2019 8:51 AM by cmatrask

    Polycom HDX 8000 HD SNMP troubles


      Hey all,

      I recently added 3 Polycom HDX 8000 HD units to Solarwinds for monitoring. My intent is to monitor Packet Loss, Jitter, Latency etc for these devices. I have the updated MIBs loaded in Solarwinds. I created pollers in the UnDP, and when I 'tested' the MIB objects with the Polycom devices it said "A value cannot be returned." I did a MIB walk on the device and next to the OIDs there were no values next to them. I assigned the pollers to the devices and they show up where I want to. But in the graphs it said "No data for selected time period." I'm wondering if I selected the wrong SNMP type (get) and value types or if it's just because there isn't enough usage on the Polycom units to produce enough data for Solarwinds to collect it. 


      Anyone have any ideas?