4 Replies Latest reply on Jun 1, 2011 9:18 AM by mattjenkins

    missing/incorrect router info


      I have installed the PR2 release on our Orion NPM server, and so far everything looks good.  I added the "port details" frame our nodes view, and found it interesting. while we can select the "Show Ips for" drop down to pick the router we want, I only have 1 showing up - and it is the wrong one.  In addition, there is no IP info. This switch is connected to a Cisco 6513 MLS that has all the vlan gateways.

      I know my core device is in Orion, but its not being shown here - any thoughts?

        • Re: missing/incorrect router info

          It appears your routers are not all discovered. When you run Port Discovery, there is a check box to scan for layer 3 information. When we scan the node, we look for the ipForwarding flag to see if there is layer 3 information available. Unfortunatley, many devices (such as Layer 3 switches) respond negatively to this query but still have good layer 3 information. We are working on a fix for this specific issue.

          In the meantime, try to run Port Discovery again and make sure you are monitoring some ports on the switch so that we will collect information. Another place to find information about this is on the UDT Settings -> UDT Job Status page. You should see a Layer 3 job type for the router. If this is not there, we are not poling it for router information.