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license issue with Solar winds

Hi team,

We actually using Solar winds 10.0 toolset in windows 2003 server and all of sudden the system got crashed. and we have reinstalled verything and requested to solar winds to reset my license key everything went correctly till here.

problem for me now is i don't have internet connection to the machine where i am using solarwinds. so i try to generate manual license here i have to problem as unique ID cannpt be obtion.

 

could some one help me in this regards