Please verify that your SNMP credential has read/write access. It needs write access in order to transfer a file whether that transfer is an upload or download.
Thanks, and yes, supplied credential has RW. I have tested with 3 different switches (all using same credential) and all three return same result. When using the Cisco ACL Editor, the TFTP Server window lists absolutely nothing - the ACL Editor returns the Timeout error. It's as though the switch is ignoring the request, however Orion NPM is actively polling the switches with this credential. I used the "Test Selected Credential" in the Device Properties > R/W SNMP window in WorkSpace Studio and it succeeded. I also used the "Test" feature in NPM > Web Console > Manage Nodes > Edit Properties > SNMP to check the RW credential and it passes
I'm assuming that the Config Downloader Tool uses the Telnet/SSH credentials and that is why the TFTP Server window lists the file name errors. (Perhaps a different issue there?) I used this tool only to test the TFTP Server - and, at least, it sees the connection attempt. And since the TFTP Server receives the file when pushed from the switch, am I correct in assuming the problem is with the ACL Editor?? It is the ACL Editor that I want to work as I have a boatload of switches and routers and several dozen named ACLs to maintain.
Was hoping to avoid dragging out the Protocol Anaylzer :-(
Was there a fix for this or was it dropped like a hot piece of bologna on a hot August sidewalk?
I have the same problem and always have.. The only time I have problems with SNMP or TFTP is with the ACL editor and I end up
SSHing into the machine, cut, Notepad and then upload again.. would really like to get this working.
awallace Do you see the error when trying to download config from the gadget version (Workspace Studio->Gadget->Tools)? For the ACL Editor, could you contact Support to troubleshoot this further, or share the log files available in c:\programdata\solarwinds?