3 Replies Latest reply on Mar 23, 2011 11:30 AM by mavturner

    Monitoring MAC Address


      Not sure if this is a bug or just an oversight, but when adding a device to be monitored by MAC address you receive the message "Please enter a valid MAC Address", unless you use colons in the correct place.

      So rather than just being able to enter 000E7B6C05E6, you need to enter this in the format 00:0E:7B:6C:05:E6. It does however accept MAC addresses that are copied from a Cisco device in the format 000E.7B6C.05E6, which then get auto-formatted to the 00:0E:7B:6C:05:E6 version.

        • Re: Monitoring MAC Address

          I've just tested copying directly from a windows command prompt as well using the 00-0E-7B-6C-05-E6 notation and that is also accepted. It would still be nice though to be able to type the MAC address in with no formatting and for it to be accepted.

            • Re: Monitoring MAC Address

              We follow IEEE 802 standards, which defines 3 commonly used formats to print a MAC address in hexadecimal digits:

              • Six groups of two hexadecimal digits separated by hyphens (-), like 01-23-45-67-89-ab
              • Six groups of two hexadecimal digits separated by colons (:), like 01:23:45:67:89:ab
              • Three groups of four hexadecimal digits separated by dots (.), like 0123.4567.89ab

              You suggestion is well taken and noted.