Using the 14-day trial SPM. I get the following error when trying to map ports on a H3C 12518 switch:
Unable to collect ARP table.
The log also reports the following:
Layer 3 log Messages
3/10/2011 11:56:47 AM - Testing credentials...
3/10/2011 11:56:47 AM - Downloading ARP Table...
3/10/2011 11:57:01 AM - Stopping collection message: Error getting data result: Error
3/10/2011 11:57:01 AM - Error getting data
Any one ever seen this message.
Try increasing your SNMP timeout values. Verify that your credentials to your L2 and L3 devices are correct.
If that doesn't help try doing a ping sweep of your subnet to make sure that the ARP tables are filled.