This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.
You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

Custom MIB pollers

I have a custom MIB file from Citrix/netscaler . Where and how do I compile it in Orion?

  • Orion has a single MIB database file that is maintained by SolarWinds.  If you have MIB's that are not already included you need to send it to SolarWinds and they will add it to the file and publish an updated version.


  • While
    adding your MIBs to the SolarWinds MIB Database does not automatically ensure
    that Orion can all available data from your monitored devices, adding MIBs to
    the MIB database will help you if you are using Universal Device Pollers or
    traps to monitor your network, as indicated in the following sections.

     Note: After submitting
    your MIBs to the SolarWinds MIB Database, you must download and install the
    new, updated MIB database to gain the benefits of your added MIBs.

     Universal
    Device Poller

    If
    you do not immediately know the OID that you want to poll, you can use the
    Universal Device Poller application to browse the MIB tree to find the data you
    want to poll. If you already know the MIB and/or OID for the data you want to
    poll, you do not need to add the corresponding MIBs to the SolarWinds database.
    Of course, adding your MIBs may be of assistance to another SolarWinds user in
    the future.

    The
    following resources provide more information about Universal Device Pollers:


    • The following will show you how to add an
      OID, search MIBs, Transform a MIB result, and create a Table to show on
      your Website.

    o  
    www.solarwinds.com/.../index.html


    Traps

    If
    your Orion server receives a trap from a monitored device, and the relevant MIB
    for the trap does not exist in the installed SolarWinds MIB Database, Orion may
    not display the correct data. Providing the relevant MIBs for your devices will
    resolve this issue, once the updated MIB database is installed.

     Updating
    the MIB Database does not help if a Vendor is "Unknown"

    Updating
    the MIB database will not help the case where a monitored device displays its
    Vendor as "Unknown". Devices that display with "Unknown"
    vendors do not have a SysObjectID corresponding to the device vendor in the
    Orion database.

    To
    correct an "Unknown" vendor condition:


    1. Click Start > All Programs >
      SolarWinds Orion > Network Performance Monitor > System
      Manager
      .

    • In the node tree in the left pane, right-click the
      device that is displaying with an "Unknown" vendor, and then
      click Node Details.

    • Scroll down in the listed node details, and then make
      note of SysObjectID.

    • Provide the SysObjectID, the device model, and the
      correct Vendor in a MIB addition request to support@solarwinds.com.

    After
    you have provided this information, SolarWinds Development will likely add the
    device into an upcoming Orion release.

    Note: After this update, Orion will not necessarily be able to poll your
    device for any additional information. In this case, adding a MIB is a cosmetic
    improvement.