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To step up to versions that are not the latest in the portal, you will need to contact support to get links to those downloads. Here for example, for APM 3.5
You should be able to complete the following upgrade, in order:
This procedure is outlined in theSolarWinds Knowledge Base article "Upgrade paths for SolarWinds Orion product modules and standalone products" (http://knowledgebase.solarwinds.com/kb/questions/1888/) and in the Upgrade Instructions that are available in your Customer Portal:
- APM 3.1 -> APM 3.5
- NPM 10.0 -> NPM 10.1
- APM 3.5 -> APM 3.6
- Log in to the Customer Portal.
- Click License Management in the Customer portal menu on the right.
- Click Upgrade instructions at the bottom of any licensed Orion product listed in you portal.
- Follow the documents there, and you will be provided links to the installer(s) you need.