3 Replies Latest reply on May 28, 2015 3:15 AM by CourtesyIT

    Node and Map "status is Unknown" on map load & Network Atlas

    dhardy

      Frequently, when maps load when viewing the Orion web console, individual nodes and linked-maps will indicate the status above. Refreshing the page several times or waiting awhile these nodes and linked-maps will restore to their normal status.

      Why does this keep happening? I also see this in network atlas. Sometimes I'll open a map to edit and nodes and maps will have a gray yield symbol and will state that they are unknown. Whats worse is that if this map is saved while it is showing this condition, the icons will lose their node associations.

      Also, I have layered maps, but why does it to take so frustratingly long for maps to load? This issue has existed ever since the upgrade to 9.5 back in the day. I'm currently running NPM 10.1.1 SP1.