We had a switch down, I rebooted NPM since it didn't alert me for some reason. When NPM came back up the switch no longer shows as an active alert even though it is still down.
I think this is a "feature" as discussed in this post: NPM 10.1.1 - Reboot forces alert actions??CMP=LEC-SWFEED-RES-THR
Is this how it is supposed to act? I appreciate the idea that it doesn't send out e-mails of all the down devices on a reboot, but they should still show as active alerts if they are still down.
The thread you referenced is for a reboot alert that re-triggers after Orion services are restart (or the Orion server is rebooted). If this is a node down (can not ping it), then it should still be an active alert. Can you send a screen shot of the alert's trigger conditions?