4 Replies Latest reply on Feb 24, 2011 8:31 AM by bshopp

    Sonar Discovery page generates error



      we are using NPM Version 10.1.1

      we did our first Sonar discovery and it was successful, but whenever we want to perform a new discovery, the Sonar discovery page generates the following error:


      The communication object, System.ServiceModel.Security.SecuritySessionClientSettings`1+ClientSecurityDuplexSessionChannel[System.ServiceModel.Channels.IDuplexSessionChannel], cannot be used for communication because it is in the Faulted state.
      kindly help

        • Re: Sonar Discovery page generates error


          I checked the support logs for this error and have some things for you to try.


          1. Check out this KB article. 
          2. Make sure that you have enough space on your SQL Server for the database as this has been known to cause the error. 
          If these don't work, you'll need to run diagnostics before contacting support. Also, I read that support did the following after receiving 
          diagnostics. They may or may not apply to your configuration, but you can try them.
          1. Shrink the database and the transaction log
          2. Fix the Network Service Permissions problem. 
          3. Set the database connection timeouts from 20 to 200 and from 90 to 900 (or use different values depending on your configuration).
          4. Set up a discard for informational syslogs. 
          5. Repair Orion installation.
          Let me know if this helps,
          • Re: Sonar Discovery page generates error

            If you own the product, feel free to open a support ticket.  If you are evaluating the product, please post back and we can get an SE to reach out to assist you