We have many remote sites that are connected to the central site via VPN connection over the Internet. the NOC monitors Orion and when ever a remote (VPN) site is not connected they get a line item showing up in the 'Nodes with Problems' list and they log incidents with an outage. I have requested they not log incidents on these nodes but they still log them because that is what they are trained to do. I have set all the interfaces at these sites to be 'Unpluggable' but the node still shows up as a Node with a problem' on the Orion home screen. I don't want to remove monitoring from these sites because I need to see the bandwidth utilization for each device connected to the remote router / switch and CPU and memory utilization on the router.
Can a Node be set to 'Unpluggable' so the NOC will not see the device on the 'Nodes with Problems' list on the Home page?