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Forum Adding Profiler Licenses

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Adding Profiler Licenses

kmd over 13 years ago

I inherited the SolarWinds Profiler console and did not configure the original installation. I need to add some NetBackup and BrightStor licenses to the existing console to monitor additional server backups. These were purchased with a different custormer ID number since the servers are located in another country. How do I add these additional licenses?

0 MarieB over 13 years ago

Hi KMD--
Yours is a pretty unique case. Best bet would be for you to contact support for help downloading the licenses. Also, if you have a sales rep/engineer that you are working with, they can help, too.
HTH,
M
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0 MarieB over 13 years ago

Hi KMD-
Just remembered that our Customer Service dept. typically handles licensing questions. I'm passing your info along to them.
Sorry for any confusion.
M
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