3 Replies Latest reply on Dec 23, 2010 10:50 AM by MarieB

    Did not receive expected response to get config command with Juniper NetScreen firewall

      Hi All,

      I'm using the CatTools General.Backup Running Config function for getting the new config changes from my NesCreen firewalls via an SSH read only user, and it was working without problem.

      But recently I always get this error Message:

      FW1_ISG2000 Did not receive expected response to get config command

      FW2_ISG2000 Failed to download device config

      Note: FW1 & FW2 are configured in cluster.

      I tried to:

      - Restart the CatTools service

      - Remove the devices and create them again

      - Restart the server

      But the issue persists !


      - Kiwi CatTools 3.2.19 (General.Backup Running Config)

      - OS: Windows Server 2003

      - Devices: Firewalls NetScreen ISG 1000 & ISG 2000.

      I'll highly appreciate getting your quick feedback for resolving this problem.

      Many thanks in advance