1 Reply Latest reply on Nov 8, 2010 7:03 AM by davzak

    Collecting Diagnostics


      Is there any way to collect diagnostics from the CLI? I'm trying to run through an issue with the TrapService crashing but support would like the diagnostics gathered before the service is restarted. I'm going to be out of town for the weekend with minimal access to the Orion box to manually gather diagnostics so would like to batch the diagnostics dump and subsequent restart of the trap service.


      Is that possible? CLI switches? I've been poking at the executable but haven't turned anything up so far.

        • Re: Collecting Diagnostics

          Yes you can execute SolarwindsDiagnostics with argument specifying output zip file name. Diagnostics are created on background by default, if you need wait for finishing, you can use start /wait tool. E.g.

          Start /wait C:\Program Files (x86)\Solarwinds\Orion\SolarwindsDiagnostics DiagnosticsFile.zip