3 Replies Latest reply on Oct 22, 2010 5:31 AM by Tomas.Mlcoch

    Alerting failing to execute external program


      After the 10.1RC upgrade Alerting is throwing the error:

      [AlertCheckingThread] WARN  All - On alert action Execute program :incident the Alerting Engine service was unable to run the program {command string} Error Detail - The system cannot find the file specified

      This definitely worked prior to the upgrade as this is how we ticket to our ticket tracking system.  I verified that the location of the command being called (curl) is in the PATH and even tried adding the specific location to the command string in the alert action.

      Ticket submitted to support:  Case # 195467