9 Replies Latest reply on Aug 13, 2010 10:31 AM by Andy McBride

    Upgrade from NTA 3.6 to 3.7


      I have a case opened but wondering if anybody else had this issue and may have found a fix. After the upgrade the netflow service starts and then shuts back down. Here is the logs I am seeing.

      Event Type:     Error

      Event Source:     SolarWindsNetFlowService

      Event Category:     None

      Event ID:     0

      Date:          8/12/2010

      Time:          9:52:24 AM

      User:          N/A

      Computer:     PPKNETMGR


      Service cannot be started. System.Exception: Unmonitored traffic record is missing in the NetFlowApps table

         at SolarWinds.Orion.NetFlow.ApplicationsDAL.GetApplicationPortsCollection(Boolean enabledOnly)

         at SolarWinds.Orion.NetFlow.ApplicationManager.Load()

         at SolarWinds.Orion.NetFlow.ApplicationManager.Refresh()

         at SolarWinds.Orion.NetFlow.ReceiverApp.InitializeService()

         at SolarWinds.Orion.NetFlow.ReceiverApp.Start()

         at SolarWinds.Orion.NetFlow.AppContext.Initialize()

         at SolarWinds.Orion.NetFlow.Service.NetFlowService.OnStart(String[] args)

         at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)


      For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.