I'm in need of some serious help with Orion NPM 8.5.1 and about ready to pull my hair out...
First off the server that NPM is installed on is experiencing slow down problems which I believe is on account that the server only has approximately 4GB of freespace left and the drive is extremely fragmented. I've tried to clean up the drive the best I can but nothing has been noticed performance-wise yet. I have also tried to defrag the drive but have so far been unsuccessful since it won't go past 3% complete. The server is sooooo slow that it'll get stuck thinking instead of doing what I want.
Second, I am also experiencing problems with the different services that are running, NPM, IIS, SQL Server 05, etc. This was noticed after I tried to backup the SQL database, which never completed. I stopped the backup and tried to restart all the services and all but the NPM restarted so I tried the Orion configuration wizard which went thru and uninstalled and reinstalled the services. Again, the NPM did not install and it is now removed from my services list. I found the NPM msi file and tried to reinstall but it said that I had to run the setup program again, which I don't have in my possession since my boss has them.
Third, if I were to get the install CDs and completely reinstall Orion NPM what would I have to do so that I don't lose any of the maps, reports, database, pollers, etc that I have spent endless hours working on?
The server is partitioned with 2 drives (C & D) with the Solarwinds program files being installed on C, and the SQL database located on the D drive. Is there a way to copy individual folders off the C drive and then restore them after I have everything reinstalled? Is it possible to reinstall everything to the D drive or do the program files need to be on C for Solarwinds? Would there be any performance benefits to removing and then reinstalling everything?
I have also brought up the fact that we need to upgrade to at least version 9 but this was not accepted to well.
There is over 2,000 objects in our network.
One more thing, does anyone know how to setup the network discovery so that it won't pickup point to point links but will only pickup vlan interfaces? Before the NPM took a dump I ran a network discovery for the subnet that all our devices were on and ended up getting over 60,000 addresses back which is a lot to go through.
Thanks,