We are experiencing the exact same situation after migrating ipMonitor 10.0.1 to a new server (W2k8R2).
What is strange is the the old server (W2003)had multiple IP addresses on a single NIC and SNMP worked without any issues.
THe issue appears whether we have mutiple ip addresses on a single NIC, or single addresses on multiple NICs.
Hi Brachus - could you please open a support ticket on this? Since we have two problems that are the same, we want to make sure we track the diagnosis and solution.
Has a solution been found for this issue yet? We are also experiencing a very similar, if not identical, issue in our environment. Thanks.
I worked on a similar case in November.
Using a packet capture application, we determined that the SNMP queries were being sent via the second NIC as soon as it was added and no responses were being received from the remote devices. As it is the Operating System that decides what NIC to use (and not ipMonitor) and as there were no responses being received when the packets were sent via the second NIC, it was determined that this was not an ipMonitor issue.
My guess is that the IP of the second NIC could not be reached from the remote systems. Unfortunately the client never responded back and I had to close the case.
Having that said, I would suggest starting with a packet capture utility such as Wireshark in order to determine how the SNMP packets are being sent and if responses are coming back. Then, take the troubleshooting steps needed based on the results.
Hope this helps someone.
Chris Foley - SolarWinds - Support Specialist
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Thank you very much for this suggestion. I ran Wireshark on our ipMonitor server and then started a device scan. Looking through the Wireshark capture, it turned out that the SNMP packets weren't being sent out from the 2nd NIC, but from a secondary IP address on the 1st NIC that I wasn't aware someone had added. After allowing SNMP packets from the secondary IP address on a test server, I was able to successfully scan that server from ipMonitor using SNMP.
Hi guys, I see this is an old post but I still have a question about SNMP with multiple NIC's.
I have 1 Server with 5NIC's all running static IP addressees. Adding the system to Orion, I needed to figure out witch IP address would respond on the SNMP Community String.
Once added to the Orion database the machine showed all the graphs I need. But.. when I rebooted the machine, Orion did not get any more SNMP data from the machine, only ping.
So.. the responding IP address for SNMP was changed (Interface or IP picked by Windows I guess).
Once I changed the IP address in Orion NPM, I received all readouts again.
I gave the machine another reboot to see if it would change again, and it did.. so now my question...
Can I bind the SNMP polling only to 1 interface and/or IP address ?
Hope I was clear enough. Thanks guys!!
I am sure that you have moved on, but I wanted to post on this article.
We ran into a similar problem when building the SNMP monitoring software for www.ServerSilo.com . I browsed all of the net for a solution (including this forum post) and couldn't find one.
After quite a bit of troubleshooting, we opened a case with Microsoft and it was confirmed a bug. Today the hotfix has been released!