Are you trying to do offline activation of your new license or does the server have internet access? Also, what version of IPAM and NPM are you running?
Point is: I do not know where to perform the activation. Server has internet access. Am running NPM 10 (non-SP1) and IPAM 1.6.0.
Thanks, regards, Rene
Definitely no need to uninstall/reinstall.
Please perform the following steps:
1. Download and install latest version of License Manager utility from your customer portal
2. Launch License Manager and you should see your current IPAM license
3. Click upgrade/activate and enter in your new activation key
If you have any issues, please contact customer service and they can walk you through this process.
Thanks for the reply!
I've downloaded the latest LicenseManager to the ORION machine. When starting this, it really "sees" the IPAM License, but it doesn't show the correct one. I'll contact Support for that, because we definitely need to get the correct license code in there.
Thanks again, regards, Rene