14 Replies Latest reply on May 4, 2011 3:04 AM by HolyGuacamole

    Profiler has stipped collecting Performance data

      We are evaluating the storage profiler software with a Clariion array and had it configured and working last week.

      On Friday night the profiler stopped collecting performance data from the array and now the array shows a status of "Lost_Communication".

      I have verified the following:

      • The array is up and running
      • Data logging is enabled on the array
      • In Profiler the 'Active' check box on the Clariion device is checked
      • The ProfileCollector service is running on the Profiler server
      • The SMI-S Module shows as 'online' in the Clariion details screen.

      Does anyone have any thoughts as to the next thing I should check?