5 Replies Latest reply on Jun 17, 2010 9:32 AM by bspencer63

    Active Alert up triggers not working.


      Well I submitted a ticket to SW support and still have not got a response, so I figured I would try the forums.

      Our alerts are not working for an up trigger condition to our cell phones, but we are getting emails. If a down alert trigger occurs a page is received by our cell phones. If an up alert trigger occurs no pages are received by our cell phones. Anyone have ideas.