3 Replies Latest reply on Jan 24, 2013 12:12 PM by tap gateway

    GSM modem / TAP notification / etc.

      Has anyone setup alerts using a GSM modem, TAP or otherwise, at least in North America?  Suggestions on hardware / carrier?  It seems that the TAP interface is going away, with GSM modems being the preferred solution but I can find little guidance on either.  I would like to use a notification medium that bypasses my regular Internet ISP, which is more prone to outage issues than the phone system.

        • Re: GSM modem / TAP notification / etc.
          laffen

          We use the gsmsendsms.exe from http://www.pxh.de/fs/gsmlib/download/index.html (there is an old windows binary available). The modem is just a PCMCIA card with a PCI-E adapter, Windows sometimes gives  it a new comport after every reboot Tested with USB dongle, no problems.

          Created an external process which is the action for the alert with these command line parametres:

          failure: -d com1 <number> "%monitorname% failed"

          revoery:  -d com1 <number> "%monitorname% recovered"

          • Re: GSM modem / TAP notification / etc.
            erharj

            We have a 2003 server with a standard, actually older, US Robotics modem in it, connected to a standard POTS line and then have an alert setup in ipMonitor that sends TAP messages to a Verizon BlackBerry phone and it works fine.  I know Verizon supports TAP, not sure about other Cell carriers.  See XML of our alert below...I edited out the phone number of our phone(pagerid), but the 'carriernum' is a standard Verizon TAP phone number that we use in the US. Not sure if this helps you or not...

            <alert>
             <id>559617316253</id>
             <typeid>1000003</typeid>
             <parentid>555322348957</parentid>
             <nv>
              <comm>
               <port>COM3</port>
               <initstring>ATE0Q0V1X3F1&amp;C1&amp;D2</initstring>
               <dialstring></dialstring>
               <highspeed>true</highspeed>
              </comm>
              <ui>
               <name>Page US BlackBerry 24x7</name>
              </ui>
              <pagerid>(Our Verizon BlackBerry phone number goes here)</pagerid>
              <carriernum>18668230501</carriernum>
              <pagerpass></pagerpass>
              <dialtries>3</dialtries>
              <dialdelay>30</dialdelay>
              <usetapi>false</usetapi>
              <baud>19200</baud>
              <bits>7</bits>
              <parity>Even</parity>
             </nv>
             <availability>
              <monday>111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111</monday>
              <tuesday>111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111</tuesday>
              <wednesday>111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111</wednesday>
              <thursday>111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111</thursday>
              <friday>111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111</friday>
              <saturday>111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111</saturday>
              <sunday>111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111</sunday>
             </availability>
             <content>
              <good>
               <enabled>true</enabled>
               <text>%monitorname% is back up</text>
              </good>
              <bad>
               <enabled>true</enabled>
               <text>%monitorname% is down</text>
              </bad>
              <info>
               <enabled>true</enabled>
               <text>%monitorname%
            %generatedcontent%</text>
              </info>
             </content>
             <tags/>
             <alertmap>1-</alertmap>
            </alert>

            • Re: GSM modem / TAP notification / etc.
              tap gateway

              Sending notifications with TAP and a dialup modem is the most reliable way to do it. This configuration is out-of-band and works even if your network is completely toast. As erharj mentioned, all you need is a modem and POTS line. If your cellular carrier doesn't support TAP, there is a service called TAP Gateway at www.tapgateway.com that provides a TAP to SMS/Email Gateway for all cellular carriers, even Google Voice.