3 Replies Latest reply on Jun 10, 2010 8:14 AM by Fodome

    External Process Monitor

      I am having a problem where my External Process Monitor will only run when I am logged into the server via RDP.

      Otherwise the monitor either goes un-initialized or says access denied.

      I am able to run the process via dos using the runas command and it appears that I have my credential setup correctly.

      The monitor checks for mysql slave replication via ssh.

      Can somebody please help me debug this?

        • Re: External Process Monitor
          Fodome

          Eric_tempe,

          What is the executable you are running and what parameters are you passing it?

          If you login to Windows using a new account and run this command, are you prompted for anything that might be session or profile based?

          Have you assigned a Credential to the Monitor?  If so, is this Credential pointing to the same Windows account that you are logged in with and successfully running the command in question?

          Let me know,

          Chris Foley - SolarWinds - Support Specialist
          Support:866.530.8040 || Fax:512.857.0125
          network management simplified  |  solarwinds.com

            • Re: External Process Monitor

              Chris,

              I am running plink, yes if i login with a new user it ask to accept key into cache.

              But I am using my account for example eric via AD and it runs fine through IP Monitor as long as I am logged into the box via RDP.

              The moment i logout the check stops working.

               

                • Re: External Process Monitor
                  Fodome

                  Eric,

                  Can you try adding the " -auto_store_key_in_cache" switch to the command line parameters and see if that helps?

                  Let me know,

                  Chris Foley - SolarWinds - Support Specialist
                  Support:866.530.8040 || Fax:512.857.0125
                  network management simplified  |  solarwinds.com