5 Replies Latest reply on Mar 30, 2018 7:48 AM by pratikmehta003

    Hearing from multiple Sales Reps - not a technical issue

    MNPS_G

      I recall seeing another member of the forums post a comment that included, amongst a few issues, that they were being contacted by multiple sales reps regarding Orion modules and potential licensing increases.  I couldn't seem to find the thread, it was a few months ago that I saw it, but wanted to make sure it was noted by the Solarwinds staff. 

      We've been getting e-mails from multiple sales reps regarding modules, licensing, and now Orion v10.  Unfortunately, the e-mail address they are using to contact us is a group address that includes my manager.  From our end, it is beginning to look bad with multiple people contacting us regarding the same products/licensing.

      I can provide some more detailed information to someone, but wanted to at least put this out there to hopefully get it resolved.

      Thanks,

      Geoffrey