4 Replies Latest reply on Jun 29, 2010 11:37 AM by chris.lapoint

    Orion NPM 10.0 RC3 and denied access to Events and Alerts views

      After upgrading to Orion NPM 10.0 RC2, then RC3 from 9.5 SP4,  noticed that all users (except admin) could not access the events view or alerts view that are available on the web console.  Below is the exact message.  Submitted ticket to Solarwinds, but seeking if anyone else has experienced this error before.

       Message:

      The Orion website is currently unable to display this page. Orion polling and alerting services often continue running, though this page cannot be displayed. Please take the following steps to attempt to alleviate the issue:

      1. Log in to the website again and navigate to another Orion page, allowing you to isolate the error to this page.
      2. Ensure the Orion services are still running.
      3. Check that your SQL Server is still running and accessible.

      Please notify SolarWinds of this error. We will address and help you fix the issue.

      Your specfic error is:

      You are not allowed to load /Orion/NetPerfMon/Events.aspx page.