2 Replies Latest reply on Apr 26, 2010 11:35 AM by EarloftheWest

    Color of Status Icon not changing.

      Recently,

      I had a Windows server reporting 91% CPU load.

      However, my Icon stayed green.

      I would think that the point of having the Icon at all would be to inform users that there is something abnormal going on.

      Why didn't my Icon change to yellow or red and what can I do to get it to change color in the future?

      Thanks.

        • Re: Color of Status Icon not changing.
          michalB

          LED icons change to yellow or red only when they are down. There is also a thing called "child status" that is represented by a little square in the right-bottom corner of the LED. This status shows the worst status of all nodes' interfaces (for instance).

          This behavior is slightly modified in maps. The child status also covers Metrics. These are statistics with thresholds. If a value of a metric goes over a threshold, it influences the child status of node (only on the map).

          You can set the thresholds in Network Atlas when you right click on a node on a map, select Properties, and then the Metrics tab. CPU Load is one of the monitored metrics. The thresholds are stored in the map, so each map may have different thresholds for different nodes.

            • Re: Color of Status Icon not changing.

              michalB,

              Thanks for your response. My experience confirms what you have said. I have a node at 92% physical memory. On the "All Nodes" list, it shows green. On the Map, there is a yellow "thing" at the lower right of the Icon.

              From a behavior standpoint, it would make sense if the node would change color if anything is wrong with the node. Right now, I have to look in several places to see if there is a problem.