4 Replies Latest reply on May 19, 2011 1:41 PM by Spincoach

    Network Discovery Fail

      when  discovering Network ,I can see some nodes

      but the result is "No devices found"

        • Re: Network Discovery Fail

          Did you find a solution to this, I'm seeing the same issue. 10 nodes discovered (10 ICMP responses, lots of SNMP), but no devices found on the next step. :(

            • Re: Network Discovery Fail

              Hi I logged a Support Case with Solarwinds and got the following advice back which done the trick

               

              Can you please do a repair on your Orion Installation.
              How to Repair  Solarwinds Orion
              Please stop all Orion Services from the Orion Services  Manager before running the repair.
              From the Control Panel
              1. Open  Add/Remove Programs
              2. Solarwinds Orion Network Perfomance Monitor
              -   Repair
              Then re-run the configuration wizard
              1. Start
              2. All  Programs
              3. Solarwinds Orion
              4. Configuration and Auto-Discovery
              5.  Configuration Wizard
              6. Repair Website, Database and Services.

              Repairing Orion will re-register all the files in the Orion install as  well as replace any missing .dlls.

               

              Hope it works for you too.

               

              Cheers

                • Re: Network Discovery Fail


                  Hi I logged a Support Case with Solarwinds and got the following advice back which done the trick

                   

                  Can you please do a repair on your Orion Installation.
                  How to Repair Solarwinds Orion
                  Please stop all Orion Services from the Orion Services Manager before running the repair.
                  From the Control Panel
                  1. Open Add/Remove Programs
                  2. Solarwinds Orion Network Perfomance Monitor
                  -  Repair
                  Then re-run the configuration wizard
                  1. Start
                  2. All Programs
                  3. Solarwinds Orion
                  4. Configuration and Auto-Discovery
                  5. Configuration Wizard
                  6. Repair Website, Database and Services.

                  Repairing Orion will re-register all the files in the Orion install as well as replace any missing .dlls.

                   

                  Hope it works for you too.

                   

                  Cheers

                   



                   

                  Don't forget the step they never tell you about... re-apply any service packs after your repair.

                  I am suffering this issue... but we can't afford the continual downtime that SW insist on for any query we raise! Come on, tell us what's wrong, and stop fobbing people off with repairs, and expensive downtime (this wouldn't be so bad, if the services re-started in a timely manner, and didn't raise around 500 alerts on a restart, which our NOC have to investigate to confirm they are false positives!.

                  Re-install to me smacks of "we don't know why it happens, and aren't really interested in finding a proper solution". :(

              • Re: Network Discovery Fail
                Spincoach

                While in the Network Sonar Discovery page. Look for the tab called Discovery Ignore List.

                Open that and check to see if they are listed there. If they are then remove them.

                "The re-install didnt work for me."