1 Reply Latest reply on Feb 23, 2010 3:57 PM by pacetti

    Orion Network Performance Monitor Service Accounts

      Hi All,

      I wonder if you can help.  We are currently running Orion Network Performance Monitor 8.0.113 and we would like to alter the Solarwinds services to run under a different domain account.  However when trying to restart the service it comes back with an error:

      Could not start the SolarWinds Trap Service on local computer

      Error 1053: The service did not respond in a timely fashion.

      Now this new account has is a domain admin account and it should therefore have the same permissions as our current account.  I've had a look through the documentation but I can't seem to find anything related to what permissions the Solarwinds services need to function correctly.

      Can anyone help?

      Thanks,

      Kirk