I wonder if you can help. We are currently running Orion Network Performance Monitor 8.0.113 and we would like to alter the Solarwinds services to run under a different domain account. However when trying to restart the service it comes back with an error:
Could not start the SolarWinds Trap Service on local computer
Error 1053: The service did not respond in a timely fashion.
Now this new account has is a domain admin account and it should therefore have the same permissions as our current account. I've had a look through the documentation but I can't seem to find anything related to what permissions the Solarwinds services need to function correctly.
Can anyone help?