2 Replies Latest reply on Feb 12, 2010 8:15 AM by chris.smouse

    Uninstall Experience / Feedback

    setorres

      Just some feed back about the removal and cleanup of NPM for the next round of beta.

      Multiple Uninstallers needed to be executed to remove all components from the "Programs and Features"

      IIS WebSite Not Removed from IIS MetaBase or website files on disk at C:\InetPub\SolarWinds

      File Directories not removed:
      %ProgramFiles(x86)%\Solarwinds\Common
      %ProgramFiles(x86)%\Solarwinds\Orion
      %ProgramFiles(x86)%\Common Files\Solarwinds

      Reg Keys not removed:
      HKLM\SOFTWARE\Wow6432Node\SolarWinds
      HKLM\SOFTWARE\Wow6432Node\SolarWinds.Net

      When the reg keys are not removed, the next beta3 installer thinks its upgrading instead of fresh install.