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Monitor WAN routers over ethernet

Hello, I have a cloud from a service provider that looks like a Ethernet Switch to the WAN routers.

The problem I have is that when inside the provider network, for instance, a site's ethernet port stops forwarding in the cloud, there is no indication on the NPM.

The ethernet link is still up/up, but ip traffic not forwarding through the SP Cloud from/to that site.  So NPM still show the Site's Router and all interfaces UP.  The router can still be reached by multiple redundant connections.

How can I setup NPM to capture this kind of failure?