4 Replies Latest reply on Jan 29, 2010 8:53 AM by andressk

    Monitor Polling Engine

    pvaldes

      Hi,

      After making changes to Polls Per Sec Tuning, restarted the service and now the Engine Status = Stopped under Monitor Polling Engine WEB Server. I tried restarting the all services using Orion Service Manager and the Solarwinds NPM service is stuck. I cannot restart the service.

      Polling Engine on SVC-NETMON-WEB
      Engine  Status  Polling Engine Down
        • Re: Monitor Polling Engine
          neilmborilla

          Hi,

          After making changes to Polls Per Sec Tuning, restarted the service and now the Engine Status = Stopped under Monitor Polling Engine WEB Server. I tried restarting the all services using Orion Service Manager and the Solarwinds NPM service is stuck. I cannot restart the service.

          Polling Engine on SVC-NETMON-WEB
          Engine Status   Polling Engine Down

          Did you tried killing the service in task Manager?

           

          Though in my case i have shutdown and restart everything but still no go, a restart of the box fixed it. Hope Solarwinds Tech guy can comment on this

            • Re: Monitor Polling Engine
              pvaldes

              Hi,

              Thanks for the reply. This has been an ongoing issue with us. Everytime we shutdown the server for upgrade/relocating to the Data Centre/maintenance, under Monitor Polling Engine the Engine Status for the WEB server is stopped. A reboot will fix it but it's not a permanent fix.

              Anyone have any idea on a fix for this?

              Thanks