9 Replies Latest reply on May 21, 2010 9:54 AM by christineb

Windows 2008 Server Showing Incorrect Drivespace Data

jgraul Jan 11, 2010 3:26 PM

I'm adding our first Windows 2008 Server device to IPMonitor but the drivespace data is all messed up. Each disk on the server is reporting as 3579545 MB Total Disk, which is wrong. It looks like the Free Space being reported is correct, but since the DriveSpace is wrong the Used space is way wrong. Any ideas?? I even tried upgrading from v9 to v10 since v10 now supports Windows 2008 but the numbers are the same.

Re: Windows 2008 Server Showing Incorrect Drivespace Data

jgraul Jan 26, 2010 12:43 PM (in response to jgraul)

Seriously? No one has seen this behavior but me? Is anyone even monitoring Windows 2008 boxes with IPMonitor? v10?
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- Re: Windows 2008 Server Showing Incorrect Drivespace Data
  
  MarieB Jan 27, 2010 3:12 PM (in response to jgraul)
  
  Hi Jgraul---
  I'm going to mark this one for the PM and development to help get the question answered.
  M
  
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Re: Windows 2008 Server Showing Incorrect Drivespace Data

mdiotte Jan 29, 2010 11:27 AM (in response to jgraul)

May I ask what communication methods you have experienced this with? RPC, WMI, SNMP? All of them?
Thanks!
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Re: Windows 2008 Server Showing Incorrect Drivespace Data

christineb Feb 1, 2010 3:35 PM (in response to jgraul)

Hi JGraul: I wanted to get back to you on this (sorry it's taken a while). We did reproduce this problem and it has been reported as a bug and scheduled to be fixed. Thank you so much for letting us know about it.
Christine
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- Re: Windows 2008 Server Showing Incorrect Drivespace Data
  
  jgraul Feb 1, 2010 3:50 PM (in response to christineb)
  
  Thank you for getting on top of this. Glad to know it's not just me.
  To the previous question, I am using WMI.
  
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Re: Windows 2008 Server Showing Incorrect Drivespace Data

vbnet May 21, 2010 6:21 AM (in response to jgraul)

I am still seeing this problem. Any news on resolution?
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- Re: Windows 2008 Server Showing Incorrect Drivespace Data
  
  christineb May 21, 2010 7:22 AM (in response to vbnet)
  
  Hi Vbnet - we've entered it as a bug and it's on the schedule to be fixed. I can't say when that will be exactly - but it will be on the high priority list.
  --Christine
  
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  - Re: Windows 2008 Server Showing Incorrect Drivespace Data
    
    vbnet May 21, 2010 9:45 AM (in response to christineb)
    
    Thanks,
    
    On further investigation it seems to just be a problem with WMI, if I use RPC or SNMP (depending on the server) reporting is accurate
    
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    - Re: Windows 2008 Server Showing Incorrect Drivespace Data
      
      christineb May 21, 2010 9:54 AM (in response to vbnet)
      
      Hmm, that's good to know. I'll add that to the bug for investigation. Thank you for the info.
      --Christine
      
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