I would recommend using the below thread.
As long as you provide the following, we can add this to a list of devices to be added. This may then show up in a future release of Orion.
What is needed":
SysObjectID which you can find in Node Details in System Manager
Thanks Matthew, I've posted the details over there but almost all of the devices are already in the powernet.mib and aren't coming up as 'Unknown' in Orion NPM. The problem is that they're reporting the same information for Vendor and Machine Type so Orion NPM can't tell what hardware they are.
that's fine, the information you sent should be able to clear up so the machine type reads differently as well.