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What program can I use to link Orion NPM Alert with a troubleticket system?

Hello

I need to integrate Orion NPM Alert with a trobleticket system, both use SQL Server as a Data Base, maybe i'm going to use a Visual Basic Script, or execute an external program to link this two systems, i wish to know what program do you recomend to uso if someone has use this two alert actions.

Thanks

Cydonia10