4 Replies Latest reply on Oct 30, 2009 12:21 PM by pacetti

    Need help with an Alert on a UnDP

    mkomeara

      I've got a Universal Device Poller assigned to my Cisco 4500 switches and it pulls the power supply status to be displayed on the Node Details page. 

      Power Supply State

      ciscoEnvMonSupplyStateTable - LabelciscoEnvMonSupplyStateTable
      Power Supply 1normal
      Power Supply 2critical

      If I query the database, these are the results I get;

      ciscoEnvMonSupplyStateTable on HQ450701 1 NULL 1 normal 1
      ciscoEnvMonSupplyStateTable on HQ450701 1 NULL 1 normal 2
      ciscoEnvMonSupplyStateTable on HQ451002 3 NULL 3 critical 1
      ciscoEnvMonSupplyStateTable on HQ451002 1 NULL 1 normal 2
      ciscoEnvMonSupplyStateTable on HQB450702 1 NULL 1 normal 1
      ciscoEnvMonSupplyStateTable on HQB450702 1 NULL 1 normal 2
      ciscoEnvMonSupplyStateTable on HQ451001 1 NULL 1 normal 1
      ciscoEnvMonSupplyStateTable on HQ451001 1 NULL 1 normal 2
      ciscoEnvMonSupplyStateTable on HQ450702 1 NULL 1 normal 1
      ciscoEnvMonSupplyStateTable on HQ450702 3 NULL 3 critical 2

      I've tried to define an Advanced alert , but it doesn't seem to find the same data as the poller does on the Node Details page.  When I test the alert, I get these messages (where does that NetObjectID come from?);

      10/28/2009 10:36:50 AM: Initiating test for alert Alert on power supply status not normal.
      10/28/2009 10:36:50 AM: Retrieved 1 actions for alert Alert on power supply status not normal.
      10/28/2009 10:36:50 AM: Preparing action type NPMEventLog to test alert Alert on power supply status not normal.
      10/28/2009 10:36:50 AM: Alert Alert on power supply status not normal: NetObjectID('08bc5b03-8b3e-4d1e-b846-0f24369b79c2') is not numeric.
      10/28/2009 10:36:50 AM: Alert Alert on power supply status not normal: successfully wrote to event log. - ifOutOctets on HQ450702 power supply ${RowID} is Unknown
      10/28/2009 10:36:50 AM: Action type NPMEventLog for alert Alert on power supply status not normal completed successfully.
      10/28/2009 10:36:50 AM: Completed action type NPMEventLog for alert Alert on power supply status not normal.
      10/28/2009 10:36:50 AM: Completed test for alert Alert on power supply status not normal.