3 Replies Latest reply on Oct 23, 2009 3:22 PM by pguenther

Missing Files after SP5 Upgrade

pguenther Oct 23, 2009 10:10 AM

I upgraded all of our Orion servers to 9.5 sp5 yesterday. Since then my east coast box is throwing missing file errors when I try to open certain items. When I try to open Orion Service Mange, Database Manager or Test Fire Alerts I get:

"Runn-time error:339 Component 'IGThreed40.ocx' or one of its dependentcies not correctly registered: a file is missing or invalid"

I also can't get System Manger to open anymore. My other server is fine.

Re: Missing Files after SP5 Upgrade

bshopp Oct 23, 2009 10:50 AM (in response to pguenther)

Can you open a support ticket to investigate, I have not heard or seen this from others
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- Re: Missing Files after SP5 Upgrade
  
  pguenther Oct 23, 2009 12:09 PM (in response to bshopp)
  
  Just opened Case # 124466.
  
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  - Re: Missing Files after SP5 Upgrade
    
    pguenther Oct 23, 2009 3:22 PM (in response to pguenther)
    
    A repair of Orion and reinstall of SP 5 fixed the issue.
    
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