Can you give me a little bit more information please on exactly what you are trying to do?
1) What version of CatTools are you running?
2) Have you recently moved or upgraded CatTools?
3) Can you attach the relevant section of the infolog whhich can be found in the main CatTools folder.
I m using 3.3.4 Version, attached is the Info Log,
i have not removed or upgraded the Application
InfoLog.txt 59.7 KB
From the infolog it looks like there was some issue when CatTools tried to create the database.
What OS and service pack are you running please?
i m using XP Service pack2,
or else the problem with Device database,
Client means what, im new to Cattools
out of r u from Solarwinds
Further review of your infolog (and a good spot by me colleague) reveals something quite strange;
2009-10-05 16:42:29 3-Info 0 Kiwi CatTools Program start-up
2009-10-05 16:42:29 3-Info 0 Kiwi CatTools Running in Application Mode
2009-10-05 16:42:29 3-Info 0 Kiwi CatTools Version: 3.4.0
This shows that at this point you are running Version 3.4.0 of CatTools. However, the next day it appears that you have
reverted to version 3.3.4 which will not be compatible with the 3.4.0 files installed.
2009-10-06 10:02:47 3-Info 0 Kiwi CatTools Program start-up
2009-10-06 10:02:47 3-Info 0 Kiwi CatTools Running in Application Mode
2009-10-06 10:02:47 3-Info 0 Kiwi CatTools Version: 3.3.4
Can you shed any light on this at all?