0 Replies Latest reply on Sep 16, 2009 1:20 PM by BaneSidhe

    Alert Acknowledgements- Emailing the acknowledgement

      Forgive me if it's posted somewhere, but is there a way to send out an email when an alert is acknowledged? For instance the PRINT server is down, the on call tech ack'd it to suppress escalation. We'd like an email when the acknowledgement happens. Thanks!