0 Replies Latest reply on Sep 11, 2009 6:44 AM by Ralphr

    Advanced Alert Actions Based on Custom Properties


      Would be nice if I could create an  advanced alert and filter on the backend (when I create the action) instead of upfront (when I define the trigger).   For both of the customers I have setup SW for they distribute alerts based on device functions, i.e. there is a server team, a network infrastructure team, a security team, etc.  So as of now for me to generate e-mail alerts for something as simple as Node Down I have to create multiple Advanced Alerts for Node Down, each one filtering at the trigger to ensure the alert gets e-mailed to the proper group.  If I could create one Anvanced Alert for Node Down then as part of the Add Actions be able to say if Custom Property = XXX then take this action and if Custom Property = AAA then take this action.